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Frequently Asked Questions

Here you’ll find some of the most asked questions about a visit to Bodmin Railway. If you still can’t find what you’re looking for, please get in touch.

A heritage diesel train travelling on the Bodmin & Wenford Railway

What travel tickets do you sell?

We sell our all-line tickets, which cover both branch lines on our ticketing website. We also sell single line and one-way tickets, but both of these ticket types must be purchased on the day of travel from the Booking Office.

 

Do you take bookings on the day?

Single and all-line tickets can be purchased on the day from the Booking Office. We do not sell walk-in tickets for our Santa by Steam or Event trains. Please bare in mind that we have limited seating on board the trains and work with allocated seating we are encourage everyone to book in advance as we cannot guarantee that we will be able to accept you as a walk in.

 

Do you sell concession tickets?

Yes we do. We also offer senior ticket prices for those who are 65+ years.

 

I am a carer, can I get discounted travel?

We offer a carers ticket at a discounted rate of £7.50. Please check out our Timetables & Fares page for more information on ticket prices.

 

Are dogs welcome?

Dogs are welcome for the most part of the year! Please note that it is ‘paws-on-the-floor’ policy. Meaning dogs are not allowed to sit on people’s laps or on a blanket on the seat or on the table.

 

When are dogs NOT welcome?

Unfortunately, dogs are NOT allowed on our platform during the month of December. Dogs are also not allowed on any Event Trains, including Murder Mystery train or Steam Shanty Evenings. This is due to a busier than usual platform and for health and safety concerns.

 

Are dogs welcome at Gala’s?

Dogs are usually welcome at most Galas, but are never allowed to ride in brake vans during Galas. However, please check with our team by calling or emailing us to check beforehand. Some of our Gala’s dogs have not been welcome due to busier than usual platforms.

 

What happens if I don’t like travelling alongside dogs?

We do try and allocate one coach to a dog friendly coach and another to be ‘dog free’, and will try our best to space dogs out away from other groups. However, please note that this is not always possible in our peak season and therefore we cannot guarantee a dog-free platform or coaches.

 

What is an All Line Ticket?

An All Line Ticket allows you to travel over both of our branch lines. When you book online it will automatically book you onto the second branch line. So for example if you book on the 10:30 to Bodmin Parkway return, it will automatically book you onto the 11:50 Boscarne Junction return.

In the shoulder seasons (March, April, May, October) we run four trains a day. In our busier, peak season (June, July, August, September) we run five trains a day. Please ensure you look at the timetable which can be found on the Timetable and Fares page.

 

I don’t understand where your lines go.

Our line is shaped like a Y and comprises of two branch lines. We encourage people to start their journey at our main station, Bodmin General as this is where we have car parking and all our facilities. From here, one branch line goes to Bodmin Parkway where it meets the main line and where passengers can join if they wish to travel to us using the mainline. The train then  returns to Bodmin General. The other branch line goes to Boscarne Junction where it meets the Camel Trail. The train then returns back to Bodmin General.

Do I need to buy tickets in advance?

We encourage all of our visitors to book their tickets in advance. Following on from the pandemic we have continued with the allocated seating. We cannot guarantee that if you turn up on the day without a booking that we will be able to accommodate you.

Tickets for all Event Trains must be purchased in advance.

 

Can I get on at Bodmin Parkway?

Passengers looking to board at Bodmin Parkway can purchase tickets to travel on the Bodmin Railway from our Buffet in the old Signal Box on Platform 1 at Bodmin Parkway, subject to there being space on the train. Please note you cannot join at Bodmin Parkway for our Santa by Steam trains or event trains.

 

Can I join mainline services at Bodmin Parkway?

Please be aware that none of our trains are scheduled to meet with any mainline services at Bodmin Parkway. The 13:15 departure to Bodmin Parkway is not a connecting service with Great Western Services. Please do not try to board the 13:31 Great Western Railway service from Bodmin Parkway.

 

Can I get a later train back?

We appreciate that many of our visitors enjoy going for a walk and catching a later train back. Unfortunately we do not offer excursion tickets on our website at the moment. If you wish to get off at either end of the service and join back on a later train, you will need to get an excursion ticket from the booking office (Bodmin General) on the day of travel. These tickets will be sold on a walk-in basis and will be subject to availability.

Do I have to ride a train to visit?

No! During most days that we’re open you’re welcome to come and visit the station, have a look around and visit the Cornish Rail Coffee Co. café, the gift shop, and platform facilities free of charge.

Help! I’m struggling to book tickets!

If you are trying to book tickets and it shows that there are spaces available but you cannot book tickets, this is probably due to the following train being full. Because we run over two branch lines, if the second part of your journey is fully booked, it means that there isn’t enough seating for the second part of your journey.

When that is the case we suggest that you try a later time in the day or a different day.

You also have to add different ticket types separately. For example if you want to book a family ticket, a concession and dog you have to choose the date of travel for the family ticket, then for the concession and finally for the dog.

Please note our online booking system does not let you buy a one line branch ride (e.g. from Bodmin General to either Bodmin Parkway or Boscarne Junction and back to Bodmin General). You can purchase one line branch tickets at the booking office on arrival, although we cannot guarantee seats so we recommend phoning us first to check availability.

Is the station accessible for wheelchair users?

While Bodmin General is a wheelchair accessible station, unfortunately not all of our coaches are, due to their construction in the 1950’s and traditional narrow doors. There is lots of information on our Access page which might be useful to you, but it you can’t find what you’re looking for, please get in touch.

We have limited wheelchair spaces on our coach, so please get in touch to book a space.

Is there a café on site?

Yes! We have the Cornish Rail Coffee Co. café at Bodmin General. We also have sister branches at Bodmin Parkway and Liskeard Mainline and just outside Penzance mainline station.