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The railway is currently closed due to the current third lockdown. However we are working tirelessly to ensure we are able to open later this year. We're aiming to reopen later this month, all being well, and good progress is being made on many fronts to make sure the railway is in the best possible place to reopen.

Frequently Asked Questions

We’ve put together some FAQs which should help answer current questions.

When will you reopen?

We’re aiming to reopen later this month, there will be an announcement soon so watch this space!

I’m interested in making a booking or group booking for 2021.

You can now make group bookings in advance for 2021, please email us to find out more and to book.

I want to support the railway during this challenging time.

We are truly humbled by the support we have received during this time. You’ll find details of all the ways you can support us on our website here. These include making a donation, but also the option to buy from our online shop or sign up as a member of the Preservation Society. Thank you!

I have a voucher that expires this year…

Your voucher is automatically valid for an extended period, until the end of 2021. You do not need to do anything further. We hope that this will offer something to look forward to when the experience can be enjoyed. We look forward to welcoming you at a later date, and thank you for your understanding. We couldn’t have you missing out could we?

I’m trying to contact the office but I’ve struggled to get through.

Sorry that we haven’t been able to be as responsive as usual. Our entire small team have been furloughed, and we have been going through a restructuring process.

A new in-house team for the business and administration side of things is currently being recruited. If your enquiry is genuinely urgent, please use the [email protected] email address, which will be being monitored on a regular basis by volunteers, with emails being redirected.

I’m a volunteer and I’m really keen to come back and help!

We have put in place measures to keep volunteers safe when they return to the railway, and we’ll need you to pay attention to the new procedures and way of working that have been put in place. We have been able to welcome more people back to volunteering in various different areas, so please get in touch.

I haven’t volunteered before but would like to get involved now.

We would love to hear from you. We’re going to need more volunteers to run the trains when we reopen later this year. You can email [email protected] to let us know you’re interested and someone will get back to you shortly!

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